Aug 01

Things never to say to a client

Things never to say to a client

 

Things never to say to a client. Image courtesy of imagerymajestic / FreeDigitalPhotos.net

Things never to say to a client. Image courtesy of imagerymajestic / FreeDigitalPhotos.net

Real estate agents should never tell clients that they only check their messages, emails, and phones during business hours. Rather, they should inform clients of the best times to reach them and indicate that they will respond within a certain amount of hours.

Additionally, clients should never have to hear that an agent does not have a mobile website with new listings, neighborhood information, and buyer and seller resources. Agents also should avoid telling clients they do not hold open houses, instead emphasizing all the other different strategies that they will employ to market the home.

Finally, instead of saying they will get the clients a particular house, agents should stress the need to put in an offer right away and that they will do everything they can to help them land the property.

Source: “4 Things Agents Should Never Say,” RISMedia (July 29, 2014) & realtor.org

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